Privacy Policy

Your privacy matters to us. This policy explains what data QT3A collects when you use the site, how we use and protect it, and what rights you have.

1. Data we collect

Data you provide

• Name, mobile number and email when you create an account or place an order.
• Shipping address, city and postcode.
• Your vehicle details (make, model, year, engine) saved in “My Garage” or used in the search filter.
• The content of your messages when you contact us through the contact form or WhatsApp.

Data collected automatically

• IP address, browser type, device and operating system.
• Pages visited, products viewed and time on site.
• Referral source (search engine, ad, direct link).

We never store your bank card details on our servers — payments are processed directly by our approved payment provider.

2. How we use your data

• To process, ship and communicate about your order.
• To show parts that fit your vehicle and improve search results.
• To handle returns, exchanges and warranty claims.
• To send offers and updates if you subscribed — you can unsubscribe at any time.
• To protect the store against fraud and abuse.
• To meet our legal and accounting obligations.

3. Cookies

We use cookies to run the site and improve your experience:

• Essential cookies: to keep your cart and login session.
• Vehicle selection cookie: remembers your selected car so search results stay filtered to it on later visits.
• Analytics cookies: to understand how visitors use the site, in aggregated and non-identifying form.

You can delete or block cookies in your browser settings; disabling essential cookies may prevent checkout from working.

4. Sharing with third parties

We do not sell your personal data. We share it only as needed with:

• Shipping companies: name, address and mobile number to deliver your shipment.
• Payment providers: to process online payments securely.
• Our sign-in provider (Google Firebase): to verify your identity at login.
• Analytics and hosting providers: strictly to operate the site.
• Competent government authorities: where legally required.

5. Data security

• The site is protected by SSL encryption on all pages.
• Access to customer data is limited to authorised staff on a need-to-know basis.
• Despite reasonable safeguards, no transmission over the internet can be guaranteed completely secure.

6. Data retention

We keep order and invoice records for the period required by Saudi accounting and tax regulations, and account data for as long as your account is active. You may request deletion of your account at any time, except for invoice records we are legally required to retain.

7. Your rights

• Access the personal data we hold about you and request a copy.
• Correct any inaccurate data.
• Request deletion of your account and data, within legal limits.
• Withdraw consent to marketing messages at any time.

To exercise any of these rights, contact us on WhatsApp at +966 54 795 7669.

8. Children’s privacy

The site is not directed at anyone under 18 and we do not knowingly collect their data. If we learn we have collected a minor’s data without guardian consent, we will delete it.

9. Changes to this policy

We may update this policy from time to time; updates take effect from the date published on this page. Last updated: 28 August 2026.

10. Contact us

• Phone / WhatsApp: +966 54 795 7669
• Address: Bani Abd Al-Ashhal, Airport Road, Madinah 42313, Saudi Arabia